ISO 27018 is the first international code of practice dedicated to the protection of personally identifiable information (PII) in public cloud computing environments. The standard defines commonly accepted control objectives, controls, and implementation guidelines for processing personal data in accordance with established privacy principles.
Designed primarily for cloud service providers that handle personal data, ISO 27018 enhances transparency and accountability in cloud-based data processing. It helps customers understand how their cloud providers manage, protect, and commit to safeguarding personal information.
ISO 27018 supports compliance with global privacy regulations by establishing clear expectations for privacy governance, contractual obligations, and operational controls in public cloud services.
Key Benefits of ISO 27018
- Protection of personally identifiable information in public cloud environments
- Increased transparency in cloud data processing practices
- Enhanced customer control over personal data
- Support for compliance with privacy regulations
- Clear and enforceable contractual privacy commitments
Core Focus Areas
- Data Processing Transparency
Clear disclosure of how, where, and for what purpose personal data is processed in the cloud. - Customer Data Rights
Enablement of data access, portability, and deletion rights for cloud service customers. - Subprocessor Management
Defined controls and notification requirements for third-party data processors involved in cloud services.
ISO 27018 enables cloud service providers to demonstrate responsible privacy management and strengthens trust between providers and customers by ensuring consistent protection of personal data in public cloud environments.
